Info
- For reasons of security the holder of the bank account has to be one of the room components of the booking. There is no possibility to request a bank transfer on behalf of a third person.
- To conclude the transaction it is absolutely necessary that we receive the sales order signed by the holder of the booking.
- The booking remains for sale until the date the balance is due. After the expiry date for the final payment the booking will be automatically removed unless the balance has been paid. If the balance has been paid, the booking remains for sale until 5 days before arrival. After this deadline the booking will be automatically removed, as the remaining time until arrival does not allow to conclude the necessary transactions.
- Unless the room hasn’t been sold, the seller can remove the booking any time from sale, entering the customer’s area, and eventually put it once again on sale at a different price.
Security
There is no risk not to get your money in case of a successful sale, as the buyer pays for the booking by credit card, and Aurum Hotels collects the money immediately and transfers the amount due to the bank account of the seller. For reasons of privacy the name of the buyer cannot be revealed to the seller. Aurum Hotels therefore guarantees the transaction to avoid any risk for the seller.
Aurum Hotels will report any attempt of fraud to the competent authorities and will exclude from the Hotel Stock Exchange anyone who uses this service in a way not in accordance with its purposes.